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PRIVACY POLICY


Last Updated: 12/2/2025

 

Arena Performance LLC (“Arena Performance,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our business, or use our services.

 

By accessing or using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily provide when you:

  • Fill out forms on our site

  • Book a training session or consultation

  • Subscribe to newsletters or updates

  • Contact us via email, phone, or social media

This may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Any other information you choose to provide

B. Automatically Collected Information
When you visit our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you viewed

  • Time spent on pages

  • Referring/exit pages

We may use cookies and tracking technologies to gather this data.
C. Payment Information
Payments may be processed through third-party providers (such as Stripe, Venmo, Zelle, or booking platforms). We do not store full credit card details on our servers.


2. How We Use Your Information
We may use collected information to:

  • Provide training services, consultations, and customer support

  • Process payments and appointments

  • Improve our website, services, and user experience

  • Communicate updates, promotions, or changes to our services

  • Monitor site usage and analytics

  • Comply with applicable laws and regulations

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3. How We Share Your Information
We do not sell your personal information. We may share information with:

  • Trusted third-party service providers (booking platforms, payment processors, email marketing tools)

  • Business partners necessary to deliver services

  • Legal authorities, if required to comply with law or protect our rights

All third parties are required to maintain the confidentiality and security of your data.


4. Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies to:

  • Improve functionality

  • Analyze traffic and user behavior

  • Personalize content or ads

You can control cookie preferences through your browser settings.


5. Third-Party Links
Our website may link to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites.


6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.


7. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete the information promptly.

 

8. Your Rights and Choices
Depending on your location, you may have rights to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your data

  • Opt-out of marketing communications

  • Restrict certain types of data processing

To exercise these rights, contact us at the email below.


9. Data Retention
We keep personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting on this page with an updated “Last Updated” date.

 

11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

 

Arena Performance LLC
Email: chris@arenaperformance.co
Phone: 412-523-8103
Website: arenaperformance.co

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